Ordered this product online on a Sunday and received by Wednesday of that week. Was very pleased since it allowed me to wear to a function that Friday. The order process was uncomplicated and the order reply was prompt. The quality of the hat I received was top notch and better than anticipated. I can't wait to utilize in both Revolutionary War and War Between the States re-enactments.
Excellent E TX, United States
2021-06-04
Great experience all the way around. My original order was too big, I called customer service. returned the item and got another on that fit.
Ellis CA, United States
2022-11-11
You guys are great
Brian Tidball VA, United States
2024-01-24
I have ordered everything online but my failure to properly measure my head earlier in 2023 I was in a jam to get the exchange handled. I overnighted the return and they had the size I needed (again sizing was my mistake) and had the replacement hat to me in time for the event. I have recommended Historical Emporium to many people when they ask where do I get the items in my wardrobe. I thank then for great products and wonderful customer service
J.D. NC, United States
2023-09-15
I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.
Wild B AZ, United States
2022-04-01
Very easy and friendly website, colorful photos of all products and didn't need to call for questions.